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Hello, I'm Ellen van den Berg,
experience design director
& consultant currently
based in Amsterdam.

About Me

I'm the kind of person who isn't afraid of challenges.

Profile

I am a Customer Experience (design) strategist. I am passionate about what design can do and with that offering value to real people. I have spialised in creating inspirational, engaging and - most importantly - satisfying customer journeys across touchpoints. Journeys that not only convert, but build brand loyalty and trust. With over 20 years of experience I have delivered key projects, driven by innovative strategy and customer satisfaction. Working for companies such as Wunderman Thompson, DDB & Tribal, Amsterdam - Worldwide, Edenspiekermann, Hyves, Mediamatic, and Lava.

Career

Wunderman Thompson Head of CX
June 2021 - Present

Setting up experience design practice for Wunderman Thompson Amsterdam.